Managed IT Services · Uganda
Managed IT Services for Businesses in Uganda
Stop firefighting IT problems and hand the whole thing to one accountable partner. Acolyte manages your servers, networks, devices, cloud and security for a predictable monthly fee - with proactive monitoring that catches issues before they stop your business, and engineers on the ground in Kampala and Hoima when you need hands on site.
- Proactive monitoring - problems caught before they cost you
- Fixed monthly fee, no surprise call-out bills
- On-site engineers in Kampala & Hoima
2
Support offices - Kampala & Hoima
On-the-ground IT support across central and western Uganda since 2022.
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+256 783 041 832What you get
Everything your IT needs, handled by one team
From the help desk your staff call to the servers and security nobody sees, we run it end to end - so your team focuses on the business, not the technology.
Help desk & user support
Your staff get a single number to call for any IT issue - email, printers, devices, software - with fast response and clear resolution instead of a WhatsApp group and guesswork.
Proactive monitoring
We watch your servers, network and critical systems around the clock, so failing disks, capacity limits and outages get caught and fixed before they interrupt your operations.
Security & patching
Antivirus, firewalls, updates and access controls kept current across every device, closing the gaps that ransomware and attackers exploit.
Server & network management
On-premise servers, cloud workloads, Wi-Fi and LANs configured, maintained and optimised so your infrastructure stays fast and reliable.
Backup & recovery
Automated backups and a tested recovery plan so a failed machine, deleted file, or disaster never means lost business data.
IT procurement & setup
We source, configure and deploy laptops, servers and network gear at the right spec and price, and onboard new staff so they are productive on day one.
Who we serve
Who we support
SMEs & growing companies
Businesses too big to run IT off one person's phone but not ready for a full in-house department get an entire IT team for less than one salary.
Schools & institutions
Labs, admin systems, Wi-Fi and devices kept running across campus so teaching and administration never stall on a technical fault.
Clinics & hospitals
Reliable, secure IT for facilities where downtime affects patient care and records must stay protected and available.
SACCOs & finance
Secure, monitored infrastructure for member-facing systems where uptime and data protection are non-negotiable.
NGOs & project offices
Multi-site support that keeps field and head offices connected, backed up and secure on predictable budgets.
Trusted by organisations in Uganda, the US & beyond
Pricing
Managed IT pricing
Start with a free assessment of your current setup - we map your devices, servers and risks, then quote a fixed monthly fee scoped to your size. Project work runs on our standard terms: 60% to start, 40% on completion.
Free IT audit
Common questions
Frequently asked questions
What does a managed IT contract actually cover?
It covers your help desk, monitoring, security patching, server and network management, backups, and IT procurement for a fixed monthly fee. Instead of paying per call-out when something breaks, you get a team that keeps things from breaking in the first place. We scope the exact coverage to your business during a free audit.
Do you come on site or is it all remote?
Both. Most day-to-day support is handled remotely for speed, but because we have offices in Kampala and Hoima we send engineers on site when hardware, installations, or hands-on work is needed - so you are never stuck waiting for someone to fly in.
We are a small business - is managed IT worth it?
That is exactly who benefits most. A small business rarely needs a full-time IT person but still cannot afford downtime or a security breach. Managed IT gives you an entire team - help desk, security, backups - for a predictable monthly cost that is usually less than one IT salary.
IT Infrastructure Management
Get started today
Ready to work with Acolyte Technologies?
Call us, send a WhatsApp, or fill in the contact form. We respond within one business day and can be on-site in Kampala the same week.