Privacy Policy

Last updated: January 2026

1. Who We Are

Acolyte Technologies Limited ("Acolyte", "we", "our") is a technology company registered in Uganda. Our registered address is Nakawa Industrial Area, Richiflo Building, Kampala, Uganda. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and services.

2. Information We Collect

We collect information you provide directly to us (name, email, phone, company name when you fill in a contact form or request a demo), information collected automatically when you use our website (IP address, browser type, pages visited, time spent — via analytics tools), and information you provide when using our software products.

3. How We Use Your Information

We use information to: respond to enquiries and provide support; send you information about our services and products (with your consent); improve our website and services; comply with legal obligations; and protect against fraud and security threats.

4. Data Sharing

We do not sell your personal data. We may share information with service providers who assist in operating our business (e.g., email providers, hosting services) under strict data processing agreements. We may disclose information if required by law or to protect our rights.

5. Data Retention

We retain your data for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Contact us to request deletion of your data.

6. Your Rights

Under applicable data protection laws, you have the right to access, correct, delete, or object to processing of your personal data. Contact us at info@acolyte-technologies.com to exercise these rights.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure.

8. Cookies

Our website uses cookies to improve your experience. You can control cookies through your browser settings. We use analytics cookies (Google Analytics or similar) to understand how visitors use our site.

9. Contact

For privacy-related questions, contact our Data Protection Officer at info@acolyte-technologies.com or by post to Nakawa Industrial Area, Richiflo Building, Kampala, Uganda.